![]() ![]() The first step to fixing things is to try rescanning for channels. Even though there should be more notice, sometimes local stations don’t really do their part in telling you. The FCC is taking away a bunch of channels to make space for 5G internet. ![]() However, recent changes to the way broadcasting takes place might give you “no signal” errors. Getting free TV from an antenna is the best way to save money without missing any of the top shows. We can usually help, and if we can’t, we can usually dispatch a tech. If nothing helps, call Solid Signal at 88 if you got the equipment from us. Luckily both DIRECTV and DISH boxes have built in ways to fix this. If you lose connection, you’ll get a popup message that will take you right to the troubleshooting screen. This usually fixes itself by resetting the box. If you’re having problems with on-demand, this is a completely issue. They didn’t realize it would stop everyone from watching. I can’t tell you how many times I’ve heard people unplugged these because they needed the outlet. Both DIRECTV and DISH use power adapters to power their dishes. If you’re still in trouble, try looking for loose wires or unplugged boxes. If you can’t play anything, try resetting the satellite box. If you’re playing recorded content, you might have had rain fade issues at the time the recording happened. The good news is that rain fade issues fix themselves very quickly. It doesn’t actually have to be raining for this to happen. The most common cause of “no signal” issues on satellite is “ rain fade.” Rain fade happens when the sky is so dark and clouds that the satellite signal can’t get through. If you can’t fix things yourself, it’s time to call the cable company. You’ll lose TV, internet, and landline (if you still have that) during that time. Unplug it, plug it in and wait 5 minutes. Try resetting the router– it’s probably the box in your house with a little antenna and a lot of flashing lights. If this is on-demand content, it could be a problem with your router or with your cable company. If it doesn’t, can you play other recordings? If you can’t play anything, it’s time for a new cable box. If you recorded this program yourself, you can try resetting the cable box and see if that fixes things. ![]() Do you get another channel, even if you can’t get the one you want? If that’s so, there probably isn’t much you can do but the problem will probably fix itself. If this is truly live TV, try to change the channel. In the last decade, cable outpaced satellite in the world of on-demand and they worked hard to blur the line between live, recorded, and on-demand. That very fact is why cable TV can provide so much on-demand content. ![]() The signal is more like a live stream than the cable TV you grew up with. Most video is delivered to customers the over the same line as their internet feed. If you pay for cable TV today, you’re probably actually streaming. That may be true, until something goes wrong and you have to diagnose it. Supposedly it improves the customer experience. They think this is good customer service. It may seem pretty obvious, but most companies actually make it harder than it needs to be! You may know which company you pay, but they probably make it hard to know how that signal is getting to you. The first thing you’ll need to know is how you get your TV signal. Luckily, depending on how you get your TV signal, there are simple steps you can take. You get a message on screen saying something like, “no signal,” “signal loss,” “program not available,” or the always-helpful “something went wrong.” We’ve all been there. You sit down to watch your favorite show, and … nothing. Febru| Here’s why I’m not worried about ChatGPT (yet.).Febru| Electrician’s Advice Before Switching to Smart Homes.Febru| How many things can you plug into one USB port?.Febru| Podcast #517: Movies are too long, and too short.Febru| OPINION: Don’t take those facebook quizzes.Ma| What DVRs can you use in your RV or boat?.Ma| Customer Service Tips for Bars – Part II.Ma| What’s the latest in cell booster technology?.Ma| Why are there so many names on the movie screen before the movie starts?.Ma| THROWBACK THURSDAY: When Giant Dishes Roamed the Earth.Ma| Do you need a professional cell booster installer?.Ma| Do you need to force an update on Genie Mini Clients?.Ma| Is it true that young people don’t watch live TV AT ALL?.Ma| What’s the best way to get music at work?.Ma| Solid Signal makes every custom cable imaginable!. ![]()
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